Messaging

Messaging

1
Invite Carers to the Parent Portal App
To use messaging, carers must be registered on the Parent Portal app. See Parent Portal Setup Guide 🔗
2
Activate Messaging (Admin users only)
WithinPortal→Communication→Messaging, click Activate Now.
Once activated, your nursery can send and receive messages with carers.
Activate Messaging (Admin users only)
3
Set Up Staff Access
WithinAbacus→Settings→Permission enable the Messaging permission for each staff member who should have access.
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Any staff member with Messaging permission can view and reply to all messages.
Set Up Staff Access
4
Send Message
Click the+ button to compose a new message and select the carer you'd like to contact.
Send Message
5
View & Reply to Messages
A
Notifications
A pop-up notification will appear whenever a new message is received.
The Communication menu also shows a badge with your unread message count.
Notifications
B
Reply to messages
Click a message pop-up notification, or go toCommunication→Messaging to view and reply to messages.
Reply to messages
Do you have any feedback?

We value your feedback to help improve our documentation.

Please email feedback@parenta.com for any feedback you have regarding this feature.

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