Messaging
Invite Carers to the Parent Portal App |
To use messaging, carers must be registered on the Parent Portal app. See Parent Portal Setup Guide đ
Activate Messaging (Admin users only) |
| Within | Portal | â | Communication | â | Messaging | , click Activate Now. |
Once activated, your nursery can send and receive messages with carers.
Set Up Staff Access |
| Within | Abacus | â | Settings | â | Permission | enable the Messaging permission for each staff member who should have access. |
Any staff member with Messaging permission can view and reply to all messages.
Send Message |
| Click the | + | button to compose a new message and select the carer you'd like to contact. |
View & Reply to Messages |
A
Notifications
A pop-up notification will appear whenever a new message is received.
The Communication menu also shows a badge with your unread message count.
B
Reply to messages
| Click a message pop-up notification, or go to | Communication | â | Messaging | to view and reply to messages. |