Disabling Users

Disabling Users



To disable a user, do the following:

1. Within the Portal Administration menu, click User Management.


Info
Note: Only Admin users have access to User Management page.




2. Click on the edit pencil  next to their name.



3. Change the Status to Disabled.

Info
Disabling a users account will mean they can no longer log in. Their activity history will remain in Footsteps. 



4. Click Update to save the changes.


Any questions or feedback?
Please email feedback@parenta.com for any questions, or feedback. You can also check out our User Management FAQ's page here.

Did you find this helpfile useful? Let us know by clicking the thumbs up below!


    • Related Articles

    • Editing User Details

      To edit a user, do the following: 1. Within the Portal Administration menu, click User Management. Note: Only Admin users have access to User Management page. 2. Click on the edit pencil next to their name. 3. Edit the personal details, login ...
    • Adding New Users

      In order to add a new user, please complete the following steps: To add a new user, do the following: 1. Within the Portal Administration menu, click User Management. Note: Only Admin users have access to User Management page. 2. Click on the + ...
    • User Management FAQs

      We have implemented a new "User Management" feature into our software! This feature will put the control of adding and deleting users into the hands of our customers! We have also updated the way that users will log in to the software. New users will ...
    • Deleting Users

      In order to delete a user, please complete the following steps: 1. Head to the purple navigation bar on the left-hand side of your Portal, click "Administration" and then “User Management”. Please note that only users who have been granted the user ...
    • Setting up Two-Factor Authentication (2FA)

      To setup two-factor authentication for your login, please complete the following steps: 1. Click on your user profile in Portal and click "Two-factor". Note: If you do not login with an email address, you will be prompted to upgrade your login to an ...