Setting up Two-Factor Authentication (2FA)

To setup two-factor authentication for your login, please complete the following steps:

1. Click on your user profile in Portal and click "Two-factor".

Note: If you do not login with an email address, you will be prompted to upgrade your login to an email type login. 

2. Click "Configure" on the pop up explaining two-factor authentication security.

3. Once you have followed the on-screen instructions to enter your 6-digit code, click "Enable two-factor".

4. Two-factor authentication is now enabled. You need to open your authenticator app and enter the 6-digit code for future logins. 

 

Sharing a device in a room

Please note, the 6 digit code generated in the Google Authenticator app is only valid for the user who scanned the QR code during setup.

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If you are sharing a device such as a tablet amongst staff, each user will need to be set up separately within the Google authentication app on the device.

Any questions or feedback?

Please email feedback@parenta.com for any questions, or feedback. 

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