Getting Started
To setup Parenta Pay, please do the following:
1. Login to Portal as an Admin user, navigate to Administration > Parenta Pay and click 'Get started'.
2. Ensure you have your company information, bank account details and click 'Proceed to Stripe Onboarding'.
3. You are now setting up your account within Stripe payment gateway. Please enter the following information and click 'Continue'.
- Company email address
- Mobile number (used to verify the account).
4. Enter the verification code sent to your mobile number.
5. Enter basic company information.
6. Enter your company details.
7. Enter the personal details of someone who has significant control of the business.
8. Enter the personal details of the business director.
9. Enter the personal details of staff with significant management responsibility.
10. Enter the bank details that Stripe will use to transfer funds to and from.
11. Review business and personal information entered and click 'Agree and submit'.
12. Stripe account created. You are now redirected to Portal and ready to use Parenta Pay.
Next Steps
To collect payments from parents, they need to be using our Parent Portal app. This allows them to set up their Direct Debit instruction with Stripe and receive notifications for upcoming payment collections.
Send parents a Parent Portal app invite
See our Setting up Parent Portal guide to find out how to invite parents to create their Parent Portal app login.
Provide parents our guide to setting up their Direct Debit in Parent Portal app
For parents who already have a Parent Portal app login, you can send them our Parent Direct Debit Setup Guide. This guide explains how to set up their Direct Debit instruction and answers common questions regarding payment notifications, cancellations, and refunds.
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