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Abacus Release Notes 04/12/24
This release contains the following improvement: Consumables charge You can now automatically charge for consumables on a per day, or per session type (Regular, Funded sessions) basis and apply to specific children. Learn more Setting up consumables ...Managing Payment Failures
To investigate a failed payment collection, please do the following: 1. Go to your Parenta Pay > Activity page > and click the 'Stripe dashboard' button in the header. 2. Login to your Stripe account using the login details you setup when signing up ...Recommended Tablets and Browsers
Recommended Tablets To ensure you have the best experience, we strongly recommend the following requirements: Minimum 9 inch tablets (iPads or Android) A high to mid-end tablet manufacturer ( Apple for best experience, or Samsung, Lenovo) A model ...Getting Started
To setup Parenta Pay, please do the following: 1. Login to Portal as an Admin user, navigate to Administration > Parenta Pay and click 'Get started'. 2. Ensure you have your company information, bank account details and click 'Proceed to Stripe ...Parent Direct Debit Setup Guide
Parenta Pay With Parenta Pay, you can easily set up Direct Debit payments directly through the Parent Portal app, so you no longer need to remember to make payments manually. Parenta Pay is powered by Stripe, a secure online payment gateway that ...
Popular Articles
Tip of the Month #1 - Mail Merge
Each month we will be sharing some of our most useful tips with you. This month's tip is focusing on some of the features in the Mail Merge section of Abacus. Adding Attachments to a Mail Merge ...Tip of the Month #2 - Understanding Invoices & Accounts
Each month we will be sharing some of our most useful tips with you. This month's tip is focusing on some of the features of invoicing in Abacus. Different Invoice Colours ...Tip of the Month #5 – Everything you need to know about Sessions!
Each month we will be sharing some of our most useful tips with you. This month's tip is focusing on Sessions! If you're looking for a guide on booking sessions, click here for our helpfile. Understanding the Session Type Key ...Abacus Release Notes 11/01/22
This release contains the following new features: Family section improvements Improved enquiries user journey Mandatory fields have been reduced to make inputting enquiries more efficient. Ability to sort carer list A new 'Sorted by' drop-down menu ...Changing Funding Groups
Funding reports will reflect a child's new funding group immediately, not from the apply date. Before changing a child's funding group, download copies of the Funding Summary and Funding Head Count reports for future reference. This is a temporary ...