Importing & Reconciling Payments

Importing & Reconciling Payments

To review and reconcile payments, please do the following:

1. Within Portal > Administration > Parenta Pay, click on 'Payment import' page. The names of the bill payers and the amount successfully collected through Stripe are displayed. 

2. Click onto a collection to expand the details. The payments are automatically allocated to pay the oldest outstanding invoice first.

3. Make any payment adjustments. Note any un-allocated collection amount must be applied as a 'Payment Remainder' amount which creates an advance payment onto the child's account. These payments can be later re-allocated to future invoices within the child's account.