| TIMELINE | ACTION | Do You Need To Do Anything?
|
| 1st Working Day | Take 1st collection from parents | No, The direct debit will be automated to be taken on this day. |
| 4th Working Day | Pay 1st collections & submit second | Parenta will upload the payments to your Abacus system & email you a copy of your "Payment Summaries Report". You will need to go to Abacus > Finance > Fee Planner Collections to process your payments onto the children's accounts. |
| 7th Working Day | Take 2nd Collections | No, The direct debit will be automated to be taken on this day for any parent who missed the 1st collection. |
| 10th Working Day | Pay 2nd Collections | Parenta will upload the payments to your Abacus system & email you a copy of your "Payment Summaries Report" if you had any second collections. You will need to go to Abacus > Finance > Fee Planner Collections to process your payments onto the children's accounts. |
| 10th of the Month (or next working day) | Deadline for adding new mandates | Yes, you need to send your new parents the link to create their new mandates on the lead up to this date. Parenta will then submit the direct debit instructions to the bank. |
| 12th of the Month (or next working day) | Run New Mandate Report | Parenta will email you a report of your new Fee Planner payers, you will then need to go to Abacus > Children > Accounts > Charges and add their new 4 digit reference next to the FP No. field. |
| 20th of the Month (or next working day) | File Deadline Day | Yes, Process your FeePlanner invoices, then abacus will send you a CSV file with all of your collections on them. Adjust the figures if needed & send Parenta your collection file to feeplanner@parenta.com by 4pm on this day. The file must not include any extra information. |
| 21st of the Month (or next working day) | File Upload | No, Parenta uploads your file to the bank. |
| 16th/17th | Bounce fee taken from parents | No, any parent's who missed the first collection will have this taken from their account. |
| 26th | Amendments Deadline | If you have made a mistake on your collections, you will need to send us an emergency amendment form (attached). We will charge you £20 per collection to adjust. |
| Every Monday (or next working day) | Exception Reports | No, Parenta will email you a report every Monday to notify you of any changes with your current direct debits (i.e cancellation of ddi's.) |